ABOUT

HOW WE SUPPORT YOUR ORGANISATION

Herberholz Mediation Services empowers organisations with expert employee and commercial conflict resolution.

Conflict prevention and management is a valuable opportunity to improve employee well-being, increase productivity and foster inclusive work environments.

A. Herberholz
Professional conflict management expert at home preparing for the next workplace mediation session

VALUES

  • Authenticity: Methods which follow my clients’ work culture
  • Diversity: Acknowledge individual strength
  • Equality: Inclusive environment that accepts people’s differences
  • Respect: Empowerment that fosters mutual respect
  • Confidentiality: Safe space for constructive communication 
Confidential session during a workplace mediation with mediator and one party

EXPERTISE

  • Dispute Resolution
  • Conflict Management
  • Training Design & Delivery 
  • Neurodiversity
  • Human Leadership
  • Intercultural Communication
  • HR Business Partner
  • Executive Advisory
A small group of professionals is participating in a workshop for effective conflict management and resolution.

CERTIFICATION

  • Commercial Mediator (MCIArb)
  • Workplace & Commercial Mediator (DHBW)
  • Workplace & Commercial Mediator (AHK)
  • Female Leadership (UFI)
  • Conversational Integrity (CMP)
Private meeting with an employee during a workplace mediation session

EXPERIENCE

  • International Mediation Institute (IMI)
  • International Chamber of Commerce (ICC)
  • Global Association of the Exhibition Industry (UFI)
  • German-French Chamber of Industry & Commerce (AHK)
  • European Digital Rights (EDRi)

ABOUT 

Angela HERBERHOLZ

Angela Herberholz, Founder and President of Herberholz Mediation Services, has focused on employee and commercial conflict resolution, effective conflict management, and tailor-made training since 2009.

 

She is Chair-elect of the International Mediation Institute and serves on the Board of Women in Exhibitions

 

As a trusted conflict management expert, Angela successfully facilitates interpersonal conflicts, enables individuals to work more efficiently and empowers teams to succeed together and consequently raise productivity for the company.

 

Based on her international experience as mediator within the legal sector and the business events industry, Angela responds to organisations confronted with dysfunctional conflict.

Workplace mediator waiting for clients to arrive for their mediation session.

TESTIMONIALS

"Angela is an outstanding coach and mentor. She has a unique ability to combine knowledge and experience with empathy, producing extraordinary results. Her capacity to listen deeply, ask meaningful questions and gently guide the conversation towards actionable outcomes is remarkable."

Daniella Galante
Digital Marketing & Creative Manager at RX (South Africa)

"Angela is a dedicated Manager and specialist in conflict resolution. Her communication and group work with people from different cultural backgrounds were characterized by tolerance, mutability and authenticity. Obviously her knowledge and skills on conflict resolution are very comprehensive.

Christian Hartwig
Mediator
Transformative Mediation (Germany)

"Angela is an extremely talented professional having great experience of organising international projects and initiatives. She’s an expert in dealing with cross cultural stakeholders and strikes a right balance on matters with conflicting demands and situations.

Nidhi Sharma
Executive Director - Indian Exhibition Ind. Association (India)

"Judging by the results I’ve witnessed firsthand for many years, Angela is a top-notch manager who delivers nothing less than the highest quality in her work. I’ve known Angela to perform at the highest standards of reliability, pleasantness and efficiency and I would recommend her without any hesitation."

Damien Côté
Senior Management Executive & Regulatory Adjudicator (Canada)

"Angela is one of those rare people who combine her professionalism with the strong people skills. She is a true asset for the exhibition industry, as well as an inspiration for her patience and ability to listen to others and propose creative ideas. She gives herself up to her work with heart and soul. It is a great pleasure working with her."

Cinzia Zanin
Community Developer
Fondazione Fiera Milano (Italy)

"Angela is simply a master at managing projects. She consistently delivers genuine enthusiasm, attention to detail, awareness of the bigger picture, superb multi-tasking, creative problem-solving, and sensational people skills. She "gets" project management - that is is both about the project and the people."

Jim Lawrence
Executive Director
Blakely Advocacy Institute at University of Houston Law Center (USA)

Get in touch

Conflicts are a valuable opportunity to improve employee well being, create opportunities, lift financial burdens, increase productivity and foster good reputation.