HERBERHOLZ
MEDIATION
SERVICES
Independent expertise for effective communication, leadership alignment, and constructive conflict management
At HERBERHOLZ MEDIATION SERVICES, we support leadership teams and HR professionals in navigating interpersonal challenges and strengthening collaboration across organisations. Our work contributes to healthy workplace cultures, improved communication, and sustainable processes for addressing tensions early and effectively.
We offer multilingual and cross-cultural expertise to:
Review and enhance existing grievance and escalation procedures beyond formal complaint handling
Intervene in cases of acute tension through impartial and confidential mediation
Facilitate dialogue and team development through tailored workshops and guided conversations
Build internal capacity by upskilling teams and leaders in communication and resolution practices
Based in Paris and working internationally, our services are available in English, French, and German.
Discreet. Reliable. Aligned with your strategic goals.
Our Services
TRAINING & WORKSHOPS
Build stronger teams through targeted communication training
We design hands-on, tailor-made training sessions that empower your staff to manage conflict constructively, communicate with clarity, and collaborate effectively. Our workshops and team-building formats improve employee well-being and productivity by embedding a culture of proactive conflict prevention and respectful dialogue.
MEDIATION & FACILITATION
Resolve workplace conflict with independence and discretion
Our structured mediation and facilitation services support your organisation through moments of tension — whether internal disagreements, negotiations, or transition phases such as mergers or restructuring. With a balanced, multilingual approach that combines empathy and clarity, we guide all parties toward sustainable solutions while preserving working relationships and ensuring full confidentiality.
ORGANISATIONAL SUPPORT
Turn communication challenges into drivers for change
We advise leadership teams and HR departments on how to align communication and conflict resolution processes with their strategic goals. Our consulting services address current challenges while building long-term structures that enhance communication, reduce friction, and support organisational growth. Disagreement, when approached correctly, becomes an opportunity for innovation and development.
Experience & Partnerships
Our Blog
Testimonials
I have had the pleasure of co-mediating with Angela and I found her to be a mediator of great skill and intuition. She connects with people with sensitivity, warmth, humour and and exceptional active listening skills, giving people a safe place to reflect, then reconnect, and so allowing new paths and possibilities to emerge. I also found her very ethically driven, committed to reflective practice and CPD; highly thorough and professional. I would not hesitate to recommend her to any individual, manager or organisation needing support in finding a constructive path through conflict.
Elaine Hepburn
Head of Informal Dispute Resolution, CMP
Herberholz Mediation has facilitated exceptional mediation workshops at the IESEG School of Management. Their quality training is clearly based on an
extensive practical experience in
international and multilingual
mediation.
Calliope Sudborough
Academic Director, IESEG
I never comprehended the power and value of an external mediator until I worked with Angela. Her professionalism, her ability to build trust and her capacity to deal with the situation in a calm and professional manner really ensures parties get the right outcome from this process. Not only did we resolve an immediate dispute within our business but she also laid the foundation for improved communication and collaboration moving forward. Angela is also an absolute delight to work with and I would highly recommend her work.
Damion Angus
Group Managing Director, Montgomery Group
Insights & Thought Leadership
Our commitment to meaningful workplace dialogue has positioned HERBERHOLZ MEDIATION SERVICES as a trusted voice in conflict prevention and resolution. Here, we share selected publications, expert interviews, and our LinkedIn newsletter — offering valuable insights for HR leaders, managing directors, and executives seeking effective, people-centered strategies for communication and organisational health.
NEWSLETTER
"Resolve & Thirve"
Stay updated with our latest insights on mediation and conflict management.
ARTICLE
10th ICC International Mediation Roundtable 2023. Focus on institutional mediation, ripeness of conflicts and more.
HANDBOOK
Handbook for business events professionals: Survey results, checklists, best practice around employee conflict management.
ARTICLE
The use of mediation within the Exhibition Industry presents professionals both opportunities and areas for development.
CHAPTER
"Ensure the future through mentoring and practice programs for new mediators". Insight into mentoring success.
Empowering Organisations to Navigate Complexity through Dialogue
Angela Herberholz is the founder of HERBERHOLZ MEDIATION SERVICES and an experienced conflict resolution specialist, supporting leaders and teams across Europe and beyond. Fluent in English, French, and German and based in Paris, she offers multilingual mediation, facilitation, and training services tailored to international organisations.
Since 2010, Angela has specialised in resolving commercial and workplace disputes in sectors such as Business Events, Technology, Energy, NGOs, Higher Education, and Corporate Partnerships. Her focus: helping organisations manage interpersonal challenges, improve internal communication, and align on strategic decisions.
Angela’s professional journey includes key roles at the International Chamber of Commerce (ICC) and UFI – The Global Association of the Exhibition Industry – giving her a deep understanding of cross-cultural negotiations, complex stakeholder environments, and the pressures of international business.
While Angela leads each engagement personally, she works in close collaboration with a trusted network of seasoned professionals to deliver specialised support when needed — ensuring every solution is tailored, scalable, and effective.
She is committed to enabling respectful, solution-oriented dialogue — creating space for clarity, trust, and sustainable collaboration at every level of an organisation.
QUESTIONS?
Get in touch today. We talk about your challenges and evaluate how I can support you.