Conflict Management

Workplace Mediation: What Our Clients Took Away

When professionals consider workplace mediation, this question arises: “What will we actually walk away with?”   Workplace mediation is not just about resolving interpersonal conflict — it is a structured process that can deliver practical outcomes. To make this more concrete, here are a few examples of how our mediation service has supported clients in […]

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Strengthening Workplace Dialogue

Our experience confirms that how an organisation deals with interpersonal challenges speaks volumes about its cultural maturity.  Are managers equipped to detect early signs of tension? Are employees able to raise concerns without fear? And are there spaces where psychological safety is not just promised but truly experienced? The pressure points are many — from

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What Workplace Conflict Really Looks Like

Conflict in the events world doesn’t always wear a red flag. More often, it’s subtle: a passive-aggressive email, last-minute stress bursts, or simmering tensions between Sales and Operations trying to meet impossible deadlines. These moments get shrugged off as “just part of the job,” but beneath the surface, they drain energy, morale, and focus. What

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HR’s Missing Piece: Rethinking Conflict Resolution

Stepping into Salon Solutions RH this week in Paris felt a bit like coming home. The buzz of conversations, the energy of discovery—it reminded me why I love business events so much. There’s something about wandering the aisles, diving into discussions, and watching industry trends unfold in real-time that never gets old. And if HR

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Bridging generations: preventing and resolving intergenerational workplace conflicts

Different generations

An article for IÉSEG Insights by Calliope SUDBOROUGH (IÉSEG) and Angela HERBERHOLZ In today’s workplace, it’s increasingly common to find five generations in the workforce. While this multigenerational environment enhances collaboration and innovation, it also creates fertile ground for misunderstandings and conflict. Differing working and communication styles, expectations, values and needs can result in misunderstandings

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Resolution Facilitation – A Client’s Perspective

As a manager or leader, you’re expected to handle challenges, maintain team harmony, and navigate through complex situations with confidence. For many, the idea of seeking outside support for team dynamics—especially through guided dialogue or resolution facilitation—can feel like admitting you don’t have all the answers. However, embracing resolution facilitation benefits for managers can significantly

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In-House Mediation Programme

A mediation session with two clients and their legal representation

At Herberholz Mediation Services, we empower businesses to establish their own in-house mediation programmes, uniquely tailored to their organisational culture and needs.   Is your organisation ready to cultivate a more positive and collaborative work environment?   Here’s how we can help you transform conflict resolution within your team: The Importance of Conflict Management Conflict

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One-Size does not fit all

Our experience at  HERBERHOLZ MEDIATION SERVICES highlights the importance of personalised conflict resolution services. In this article we will share how mediation can be tailored to effectively address and resolve your workplace disputes. When to opt for mediation Workplace conflicts can arise from a multitude of sources, each requiring a nuanced approach. Here are some

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