Conflict Management

HR’s Missing Piece: Rethinking Conflict Resolution

Stepping into Salon Solutions RH this week in Paris felt a bit like coming home. The buzz of conversations, the energy of discovery—it reminded me why I love business events so much. There’s something about wandering the aisles, diving into discussions, and watching industry trends unfold in real-time that never gets old. And if HR […]

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Bridging generations: preventing and resolving intergenerational workplace conflicts

Different generations

An article for IÉSEG Insights by Calliope SUDBOROUGH (IÉSEG) and Angela HERBERHOLZ In today’s workplace, it’s increasingly common to find five generations in the workforce. While this multigenerational environment enhances collaboration and innovation, it also creates fertile ground for misunderstandings and conflict. Differing working and communication styles, expectations, values and needs can result in misunderstandings

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Resolution Facilitation – A Client’s Perspective

As a manager or leader, you’re expected to handle challenges, maintain team harmony, and navigate through complex situations with confidence. For many, the idea of seeking outside support for team dynamics—especially through guided dialogue or resolution facilitation—can feel like admitting you don’t have all the answers. However, embracing resolution facilitation benefits for managers can significantly

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In-House Mediation Programme

A mediation session with two clients and their legal representation

At Herberholz Mediation Services, we empower businesses to establish their own in-house mediation programmes, uniquely tailored to their organisational culture and needs.   Is your organisation ready to cultivate a more positive and collaborative work environment?   Here’s how we can help you transform conflict resolution within your team: The Importance of Conflict Management Conflict

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One-Size does not fit all

Our experience at  HERBERHOLZ MEDIATION SERVICES highlights the importance of personalised conflict resolution services. In this article we will share how mediation can be tailored to effectively address and resolve your workplace disputes. When to opt for mediation Workplace conflicts can arise from a multitude of sources, each requiring a nuanced approach. Here are some

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Mediation supports Sustainable Development

Chances are, you’ve come across the acronyms SDG and ESG more frequently in recent times. This reflects the increasing importance that the business community is putting on sustainable development goals (SDGs) and environmental, social, and corporate governance (ESG). These concepts are becoming more important for companies, as they are starting to include them in their

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