Finding the Right Mediator in 5 Steps

Are you grappling with unresolved conflicts within your work space? When internal efforts to resolve disputes hit a dead end, enlisting the help of a professional mediator can be the key to unlocking solutions and restoring a safe environment.

But how do you find the right mediator who understands the nuances of your needs and can effectively guide you or your colleagues towards resolution? Inspired by this common query of how to find a professional mediator without investing countless hours in research, this blog offers a structured framework tailored specifically for you.

Step 1: Identify the Need for Mediation Support

Recognise when internal conflict resolution efforts falter and the intervention of a neutral mediator becomes essential. Mediators bring impartiality and specialised skills to facilitate constructive dialogue, breaking down barriers, and fostering a safe environment.


Step 2: Define Mediation Requirements

Clarify your desired outcomes and criteria for a suitable mediator. Consider factors such as industry expertise, experience, reputation, and availability to ensure alignment with your specific needs.


Step 3: Conduct Research

Seek out mediators with a positive track record, substantial conflict resolution experience, relevant industry expertise, and proper accreditation. Utilise various sources such as online searches, industry associations, referrals, and mediation service providers to compile a list of potential candidates.


Step 4: Arrange Initial Consultations

Schedule meetings with selected mediators to confidentially discuss the situation, ask questions, and assess compatibility with your organisation’s culture and values. These consultations offer valuable insights into the mediator’s approach and suitability for your conflict.


Step 5: Engage the Chosen Mediator

Once you’ve identified the right fit, initiate the engagement process. Clearly communicate expectations, timelines, and any pertinent details, collaborating closely with the mediator to ensure a smooth resolution process.

Remember, the success of mediation hinges on the mediator’s expertise, experience, and compatibility with the parties involved. Invest time and effort in finding the right professional for your unique situation.

“I never comprehended the power and value of an external mediator until I worked with Angela. Her professionalism, her ability to build trust and her capacity to deal with the situation in a calm and professional manner really ensures parties get the right outcome from this process. Not only did we resolve an immediate dispute within our business but she also laid the foundation for improved communication and collaboration moving forward. Angela is also an absolute delight to work with and I would highly recommend her work.”

DAMION ANGUS, Group Managing Director, Montgomery Group

With this structured approach, you’ll be well-equipped to find a mediator suitable to your needs! Any questions, do not hesitate to reach out.


Once you’ve found a mediator who understands your organisation’s values, consider keeping them on call for future needs to streamline the process.


HERBERHOLZ MEDIATION SERVICES (HMS) offers professional mediation across the workforce, ensuring a swift and effective resolution process. Consider reaching out to HMS to evaluate if we are the right fit for you.


Contact us today: angela@herberholzmediation.com

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